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TwoDots

Accessibility Statement

Last updated: April 2026

1. Our Commitment

TwoDots is committed to ensuring our website is accessible to everyone, including people with disabilities. We strive to provide an inclusive digital experience and continuously improve the accessibility of our content and services.

2. Standards and Guidelines

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which provide recommendations for making web content more accessible to people with disabilities, including:

  • Visual impairments (blindness, low vision, color blindness)
  • Hearing impairments (deafness, hard of hearing)
  • Motor impairments (inability to use a mouse, tremors)
  • Cognitive impairments (dyslexia, intellectual disabilities)
  • Speech impairments

3. Accessibility Features

3.1 Navigation and Structure

  • Clear, descriptive page headings and navigation menus
  • Proper heading hierarchy for screen readers
  • Logical tab order for keyboard navigation
  • Skip-to-content links on all pages
  • Breadcrumb navigation for context

3.2 Visual Design

  • High color contrast ratios (minimum 4.5:1 for text)
  • Readable font sizes (minimum 16px base size)
  • Light and dark theme options
  • Responsive design that works on all screen sizes
  • No flashing content (no elements flashing more than 3x per second)

3.3 Images and Media

  • Alternative text (alt text) for all meaningful images
  • Captions for videos (where practical)
  • Descriptive links (not generic "click here" links)

3.4 Forms and Interactive Elements

  • Clear, associated labels for all form fields
  • Error messages that identify problems clearly
  • Keyboard accessibility for all interactive elements
  • Focus indicators visible on interactive elements

3.5 Keyboard Navigation

  • All functionality accessible via keyboard (no mouse required)
  • Visible focus indicators on interactive elements
  • Standard keyboard shortcuts (Tab, Enter, Escape, Arrow keys)

3.6 Screen Reader Support

  • Semantic HTML markup for screen readers
  • ARIA labels and descriptions where needed
  • Form input instructions and error handling

4. Known Accessibility Limitations

While we strive for full accessibility, some limitations may exist:

  • Videos: Captions may not be available on all videos. We are working to add them.
  • PDF documents: Some older PDF files may not be fully accessible. Contact us for alternate formats.
  • Third-party tools: Embedded tools from third parties may have accessibility limitations beyond our control.
  • Legacy content: Older blog posts or archived content may not meet current accessibility standards.

5. Browser and Assistive Technology Support

Our website is tested with and supports:

  • Browsers: Chrome, Firefox, Safari, Edge (latest versions)
  • Screen Readers: NVDA, JAWS, VoiceOver
  • Zoom and Text Scaling: Up to 200% zoom and text enlargement
  • High Contrast Modes: Windows High Contrast, browser extensions

6. Accessibility Testing

We conduct regular accessibility testing using:

  • Automated accessibility scanning tools
  • Manual testing with accessibility experts
  • User testing with people with disabilities
  • Screen reader and keyboard navigation testing
  • WCAG 2.1 compliance audits

7. Feedback and Accessibility Issues

If you encounter an accessibility issue on our website, please let us know:

Please include:

  • Which page or section has the issue
  • What the problem is (e.g., missing alt text, keyboard navigation failure)
  • What assistive technology you use (if applicable)
  • Steps to reproduce the issue

We will respond to accessibility reports within 5 business days and work to resolve issues promptly.

8. Accessibility Roadmap

We are committed to continuous accessibility improvement:

  • Q2 2026: Add captions to all video content
  • Q2 2026: Audit and improve all PDF documents for accessibility
  • Q3 2026: Conduct full WCAG 2.1 Level AAA audit
  • Q4 2026: Implement accessibility feedback from users

9. Accessibility Resources

For users who need additional support or information:

10. Accessible Alternatives

If any content on our website is not accessible to you:

  • We can provide information in alternative formats (plain text, large print, email)
  • We can arrange phone or video calls to discuss our services
  • We can provide documents in accessible formats (Word, Google Docs, accessible PDF)

Contact us at hello@2dots.io to request an alternative format.

11. External Links and Third-Party Content

While we strive to link to accessible resources, we are not responsible for the accessibility of external websites or third-party content. If you find an external link that is not accessible, please let us know.

12. Ongoing Commitment

Accessibility is an ongoing journey. We:

  • Monitor web accessibility standards and best practices
  • Train our team on accessibility principles
  • Incorporate accessibility into our design and development processes
  • Act on user feedback and accessibility reports
  • Share our accessibility knowledge with our team and community

13. Contact Us

For accessibility questions or concerns:

  • Accessibility Email: accessibility@2dots.io
  • General Inquiries: hello@2dots.io
  • Mailing Address: TwoDots Software Services OPC Private Limited, H-6050, Solitaire Business Hub, Viman Nagar, Pune, Maharashtra, India — 411014

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