Privacy Policy

Last updated: April 2026

1. Introduction

TwoDots ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Information You Provide Voluntarily

We collect information you voluntarily provide when you:

• Subscribe to our newsletter (name, email)
• Complete the AI Fit Score quiz (email, company details)
• Contact us through our contact form (name, email, message)
• Request a consultation or proposal
• Apply for employment

Information Collected Automatically

When you visit our website, we automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent
• Referral source
• General location information (city/country level only)

Cookies and Tracking

We use essential cookies to ensure website functionality. We also use analytics cookies to understand how you interact with our site. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Send newsletter and marketing communications (with your consent)
• Respond to your inquiries and provide quotes
• Deliver quiz results and recommendations
• Improve our website and services
• Analyze usage patterns and trends
• Comply with legal obligations
• Prevent fraud and protect our services

4. Legal Basis for Processing

We process personal information based on: your consent (newsletter, quiz results), contractual necessity (project inquiries), legitimate business interests (analytics, website improvement), and legal compliance.

5. Third-Party Services

We use third-party services for:

• Email delivery: Resend (privacy: resend.com/privacy)
• Analytics: Vercel Analytics
• Hosting: Vercel

These services process your data according to their privacy policies. We only share necessary information and maintain data processing agreements where required.

6. Data Retention

We retain your data as long as necessary to fulfill the purposes for which it was collected:

• Newsletter subscribers: Until you unsubscribe
• Quiz results: 6 months (or until you request deletion)
• Contact form inquiries: 2 years (or until project concludes)
• Analytics data: 13 months

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption in transit and secure storage. However, no method is 100% secure. We cannot guarantee absolute security but maintain industry-standard protections.

8. International Data Transfers

TwoDots operates from India. If you are located in the EU, UK, or other regions with data protection laws, any transfer of your data is covered by appropriate safeguards including Standard Contractual Clauses (for our third-party processors).

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal/contractual retention requirements)
• Object to processing of your data
• Data portability (receive your data in a portable format)
• Withdraw consent at any time
• Lodge a complaint with your data protection authority

To exercise these rights, contact us at privacy@2dots.io.

10. Children's Privacy

Our website and services are not targeted at children under 13. We do not knowingly collect information from children. If we learn we have collected data from a child, we will delete it immediately.

11. Newsletter and Marketing

You can unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email or emailing us at hello@2dots.io. Unsubscribing will not affect our processing of data for other purposes (e.g., responding to service inquiries).

12. Changes to This Policy

We may update this Privacy Policy periodically. We will post changes on this page with an updated "Last updated" date. Continued use of our website constitutes acceptance of the updated policy.

13. Contact Us

For privacy questions or to exercise your rights, contact:

• Email: privacy@2dots.io
• Mailing Address: TwoDots Software Services OPC Private Limited, H-6050, Solitaire Business Hub, Viman Nagar, Pune, Maharashtra, India — 411014